Here are our quality commitments:
1. We design and manufacture strictly according to contract, technical requirements of the tender as well as GB and IEC standard;
2. We choose the qualified subcontractor which are the professional and specialist in one products series¡¯ manufacturing, which manufacture the best quality and good price products
3. We will provide spare components and technical data regulated by contract and product standard;
4. The product will be examined according to relevant GB And IEC standard and we will provide our client with qualified product;
5. We will provide training of operation, debug and maintenance when customer requires them;
6. If the product or parts and components are damaged during transportation, installment and debug, we will be responsible for maintenance and promise to meet the requirements of the clients;
7. If it is founded that component is not complete, we will be responsible to supply the missing parts;
8. If the equipment is in malfunction or appear any questions during running-in process, we will reply within one hour after receiving customer's information. If it is required to appoint relevant technician solve problem, please call us, we have specialist to service for you. We will not be off working until the problem is resolved;
9. We will promise three-guarantee service: a) Reimbursement, change and maintenance of free charge. b) We will promise guarantee term:12 months after The product is installed and put into operation c) We will promise after services :when quality problems appears with our products ,we also provide all-life maintenance when the product is out of the guarantee date but within the life service
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